Thursday, September 19, 2019
Hamlet - Shakespeares Ophelia as Modern Icon Essay -- Hamlet essays
Hamlet - Shakespeare's Ophelia as Modern Icon Shakespeare's Ophelia is not lacking in attention. As one of Shakespeare's most popular female characters she has enjoyed many appellations from the bard. '"Fair Ophelia." "Most beautified Ophelia." "Pretty Ophelia." "Sweet Ophelia." "Dear Ophelia." "Beautiful Opheliaâ⬠¦sweet maidâ⬠¦poor wretch." "Poor Ophelia."' (Vest 1) All of these names for Ophelia can be found in Shakespeare's The Tragedy of Hamlet, Prince of Denmark. Since Shakespeare's incarnation of Ophelia many have felt the need to offer their opinions of Ophelia as a character. '"Poor wispy Ophelia." "Devastated and emotionally exhausted Ophelia." "Pensive, fair-haired, blue-eyed daughter of the north." "Ophelia the young, the beauteous, the harmless, the pious." "Clumsy Opheliaâ⬠¦open-hearted but light-brainedâ⬠¦incapable either of understanding or of curing." "A weak creature, wanting in truthfulness, in purpose, in force of character, and only interesting when she loses the little wits she had."' (Vest 1 ) These are only a few of the hundreds. For a character that only appears in five of the 20 scenes in Hamlet, Ophelia has garnered a great deal of attention from analysts, critics, artists, actresses, fiction writers, psychologists, and adolescent girls alike. Readers are consistently struck by her character that seems relatively insignificant in the grand scheme of things. Ophelia is many times viewed as only important in relation to Hamlet and the effect she has on him. Ophelia is not just important in this respect, but also in respect to what she tells us about the society she came out of and the society we live in today. First analyzing Shakespeare and his precursors then concentrating on the modern day prominence of ... ...s Write About Their Search For Self. New York: Harper Collins, 1999. Vest, James M. The French Face of Ophelia from Belleforest to Baudelaire. Lanham: University Press of America, 1989. Appendix 1 "Ophelia's Legs (Voyeur in a Small Town)" From Dead Snakes, Cats and the IRS, Poetry of Rock and Rebellion I watch eyes thinking of an old free man's story, seeing slanted gilts of light cat-backed mountains bristling in the distance there is an Ophelia's legs softer than blood in the trail she's unfolded toward crossed by dove's flight and spider tip-toeing- the angle determines what will notice- each's earth fingers reach through as quietly as they must be found. I see this woman, her lovers, some have been mine. The days damn here, filigreed as hair or knowing -Theresa Courtney Gillespie
Wednesday, September 18, 2019
The Elimination of the Middle Class Essay -- Globalization Economics
Globalization is the process by which regional economies, societies, and cultures have become integrated through a global network by transportation, communication, and trade. Through a global lens the process of globalization seems to be vital to the development of the modern world. As a result of globalization there has been a dramatic transition in every aspect of life around the world, more specifically in areas such as trade, immigration, and human development. International trade bolsters sales, lowers the cost of production and consumption, and extends the market reach of any corporation. This is beneficial to America in that consumers are able to buy more goods and services at lower costs and therefore the gross domestic product rises. In addition, with domestic consumers able to market their product on a global level foreign consumption rises. Immigration brings some of the same benefits as trade. Immigrant workers statistically work for lower wages and take jobs that are pu rportedly unappealing to native workers. This results in a lower cost to employers and an influx of workers. Whether legal or illegal, additional workers result in economic growth. Finally, globalization has facilitated human development through cultural diversity, broadening ideologies, and creating beneficial competition between nations. However, because the U.S. protects its citizens with labor laws and livable wages millions of manufacturing jobs are lost to inexpensive, overseas counterparts. While there are many benefits to fusing the world, globalization comes at a cost, the elimination of Americaââ¬â¢s middle class. Trade supports more than 50 million American workers who are employed by companies that export their goods, accounting for almost 40... ... ease of transportation and sharing of information people are now exposed to infinite worldviews and ideologies. Nations are able to use each other as benchmarks for improving themselves and improving the conditions of their citizens. However, globalization has also created an environment that forces companies to send jobs abroad to remain competitive. The bulk of these jobs belong to the American middle class. If current trends continue the middle class will disappear and the United States will have only the rich and the poor with great disparity in between. Works Cited http://www.heritage.org/research/reports/2007/04/why-free-trade-works-for-america http://www.uschamber.com/international/agenda/benefits-international-trade-and-investment http://www.usimmigrationsupport.org/contributions.html http://www.pbs.org/now/politics/outsource.html
Tuesday, September 17, 2019
Major issues in second language classroom research Essay
Chapter one is all about the major issues in second language instruction that arose during classroom research. There are four general issues concerning the effectiveness of the classroom instruction that was mentioned. The first issue is entitled ââ¬Å"Learning from instructionâ⬠which concerns Krashenââ¬â¢s extensive analysis of the role of instruction within his framework of interpreting L2 acquisition, wherein he views the effects of instruction as limited, however: the classroom should function to provide the learner with comprehensible target language (TL) input in an affectively supportive climate. The second issue is entitled ââ¬Å"Teacher talkâ⬠the main goal of this research has been to determine what makes teacher talk an aid to learning, the initial approach of this research has been to describe the features of L2 teacher talk which distinguish it from speech to L2 learners in non instructional settings. The third issue is entitled ââ¬Å"learner behaviorâ⬠, both the teacher and the learners have been investigated not only their linguistic behavior but their learning strategies and social interactions with other learners have been the target of research. Some researchers have placed great emphasis on finding out whether the learners are viewed as being in control of their own learning. The last issue is entitled â⬠Interaction in the classroom â⬠, interaction is viewed as significant because it is argued that 1) only through interaction can the learner decompose the TL structures and derive meaning from classroom events, 2) interaction gives learners the opportunities to incorporate TL structures into their own speech. In chapter one the four major issues were introduced, because in the chapters that will follow, each chapter will treat the issues just outlined in greater detail. Chapter 2: Classroom research methods. Chapter two presents the principal studies and concepts that have elaborated the methodology for observing and analyzing classroom instruction and interaction. Several approaches were mentioned in this chapter, majority of it is the methodological approaches. Methodological approaches to the study of L2 classrooms are extremely varied, reflecting both a great diversity of research questions and purposes, and a range of theoretical perspectives on the conduct of research. There is a continuous give-and-take between the success and failures of quantitative and qualitative approaches to portray and explain precisely the processes and products of classroom interactions. These approaches have followed methods adopted by researchers in native language schooling or other sociological and sociolinguistic studies of communicative interaction. In this chapter these methods were described with regard to their capacity to extract and validate generalizations about social and linguistic processes occurring in L2 classrooms. Chapter 3: Teacher talk in second language classrooms Chapter three surveys research on the linguistic and discourse characteristics of teacher speech to L2 learners. This chapter reviews research that has investigated second language classrooms in terms of teacherââ¬â¢s language use in the classroom, especially the characteristic features that differentiate speech to nonnative speakers from that to native speakers. It was also mentioned here the four modifications in teacher speech which are: first is the modifications of speech rate, prosody, phonology, wherein the researchers that were involved , found teacherââ¬â¢s speech to second language learners to be slower, in comparison with other contexts and conditions. Second is the modifications of vocabulary, where they claim that both non teachers and teachers tend to use a more basic set of vocabulary items in their narratives told to L2 learners. Third is the modifications of syntax, it is by far one of the most investigated and quantified characteristics of teacher talk has been teacherââ¬â¢s syntactic modifications. These can be grouped into five types: measures of length of utterances, measures of subordination, measures of markedness, measures of grammaticality, and measures of distribution of sentence types. And the last one is the modification of discourse, which has two categories: the framing moves, where the only significant difference in framing moves was that visiting teachers used more, compared with the regular teachers. The second category is the self-repetition, where on the assumption that repetitions may provide the learner with more opportunities to process information or follow the teacherââ¬â¢s model. In this review, a variety of teacher behaviors have been described and compared across different contexts. Chapter 4: Learner behavior in second language classrooms Chapter four reviews research on the characteristics of learner behavior- participation and speech. They consider research on the contribution of the learner acquisition of a second language. Classroom researchers have focused on learnerââ¬â¢s verbal and social interactions and have inferred learning strategies from learnerââ¬â¢s behavior in such interactions. There were also hypotheses in the data and tentative conclusions about relationships to learning that are described in this chapter. These hypotheses will form the basis for organizing the results of studies on learner behavior. Research on learnerââ¬â¢s classroom behaviors addressed several major hypotheses. In addition, a final section of this chapter examines studies of learnerââ¬â¢s learning strategies, a relatively recent area of investigations in second language classroom research. As for learner strategies, there are clearly fruitful topics for further research. It is evident that the strategies identified to date constitute a very mixed set of phenomena, not all of which can be investigated under classroom conditions. Chapter 5: Teacher and student interaction in second language classrooms Chapter five describes research on teacher-leaner interaction. In this chapter several of the factors that have been considered to influence the quality and quantity of teacher-student interaction are examined. The interaction which occurs as a result of these factors is described, and some of the likely consequences of the interaction for learners are suggested. In the view of many researchers and practitioners, conversation and instructional exchanges between teacher and students provide the best opportunities for the learners to exercise target skills, to test out their hypotheses about the target language, and to get useful feedback. The classroom research has shown that teachers may be less likely to address L2 learners when they are mixed with native speakers. It has also been revealed that teacherââ¬â¢s different questioning strategies may be either helpful for inhibiting of communication in classrooms. The greatest error teachers make may be the assumption that what occurs as â⬠correctionâ⬠in the classroom interaction automatically leads to learning on the part of the student. The nature of interaction in L2 classrooms is perhaps the most critical issue concerning formal second language learning, and although the research cited in this chapter suggests important ways in which current instructional practice may be both effective for and detrimental to promotion of TL skills, the complete picture remains to be developed. Chapter 6: Learning outcomes Chapter six draws together all of the foregoing research, as well as other studies, to determine the state of knowledge about learning outcomes resulting from teacherââ¬â¢s and learnerââ¬â¢s classroom interaction. This chapter will review research on L2 classroom processes that have a potentially positive effects on learnerââ¬â¢s perception and incorporation of the forms and functions of the target language. It should be clear that there is substance to the view that classroom instruction will aid L2 acquisition. The direction of results in the few large-scale classroom studies favors slightly a focus on form or explicit talk about grammar. Research on outcomes of learner production and teacher-learner interaction, suggests furthermore that other factors in classroom learning may contribute greatly to acquisition. Some of these factors may underline or interact with the effects noted in this section. The research reviewed here concerning the TL learning effects of interaction in L2 classrooms is limited in its conclusions, yet highly suggestive for further research. But still there are many research that remained unsolved, but hope that in the future many of these will be once and for all solved. Chapter 7: Directions for research and teaching As the last chapter it is obvious that the major findings of the research will be summarized, and that implications for further research and teaching in second language classrooms will be suggested. Despite the increase of classroom-oriented research in recent years, few can be made with great confidence because of the difficulty of synthesizing. When all the research has been carefully analyze it has been shown that research is lacking in consistent measures of classroom processes and products. Sometimes inadequate in design to address critical research question. It is also incomplete in its quantitative or qualitative analysis, which leads to a need of greater theoretical specification of the constructs and relationships to be investigated. A discussion of these methodological issues is to be carried out before any future directions are suggested. In this chapter it was also pointed out the areas for future research on classroom reading, outline major implications for curriculum planning and L2 instruction, and lastly to suggest ways of achieving greater consistency across classroom research studies. The reason of pointing these out is because, it makes it more easier for future researchers to find answers. Summary Since the 1960s, there has been an increasing attempt in research on teaching and learning from instruction to relate the major features of teacher and student behavior in classrooms to learning outcomes. The research in this book deals with the nature of the teacher and student behavior in real classroom. Using this set up , researchers were able to observe and analyze what is really the nature of the teacher and the studentââ¬â¢s behavior. They were able to determine what are the factors that can affect a L2 learner in acquiring language. They were focused on the learning and acquisition of the L2. In the first chapter, they discussed the major issues that arose during the research. The chapters that follows, the primary research studied is that conducted in L2 classrooms, in simulations of language classrooms, or in semi-instructional, tutoring interactions between teachers or L2 speakers and language learners. Many theories, hypotheses and approaches were formed and used in these research. But there was a memo in the start of the chapter, it says that the fact that this book is reviewing research on the preceding issues does not guarantee that the research will provide unambiguous answers to them. Itââ¬â¢s because the research that was done in this book has not yet been proven to be accurate. The purpose of this book has been to attempt to elucidate the critical issues and findings of research in and about second language classrooms. While the studies reviewed here clearly are not always as rigorous or convincing as we would like, the past ten years of classroom-oriented research is impressive in the breadth and depth of study of a variety of issues, when virtually every study was groundbreaking in one respect or another- methodology, research questions, population studied, analytical techniques applied. At the same time, second language instruction has been gaining importance, as more people throughout the world find the need to acquire one or more second languages. There is diversification in the specific purposes of language instruction, an increase in language schools and programs, and an expansion in training programs for second language teachers, researchers, and program developers. For these reasons alone, second language classroom research has an important role to play. Reflection I think this book is quite the catch. Especially if you are an English major like me. This book helped me to understand a bit more the importance of second language acquisition. I already know from my ESL/EFL class that learning a second language is important, but this book made me realize that acquiring a second language will be very advantageous for me. Because if I learn my second language perfectly, I know that I will be more confident in myself. And that I can be globally competitive. This book does not only talk about second language acquisition, it also talks about classroom-oriented research. In the classroom-oriented research they tackled the nature of the teacher and the behavior of the students. They wanted to know what are the factors that affect the L2 leaner in acquiring language and how can they overcome these if they were to be problems, and how can they improve it if it were a solutions. In this book there were also hypotheses theories, and approaches that were formed and used. The setting that was used is the classroom, and that the main subjects are the teachers and the learners. This book is a big help in understanding second language acquisition. Although some words are a bit hard to understand , I will still recommend this book to anyone who is interested in learning and acquiring a second language. And also to my fellow majors, because I know this book will be a big help in our studies.
Monday, September 16, 2019
How Computers have affected International Busniess Essay
The personal computer has become a near necessity in modern society; business and government have also become dependent on the computer for all manner of operations and operating their business. With new opportunities come new dangers, and there are concerns today both for ethical violations in computer use and crime making use of the power of the computer. The computers today are creating violation among the people due to the software which are created and this makes the person feel insecure and the person always stays in tension. Ethics is the art of doing what is right in a societal context, and the computer user is part of such a context in the virtual world, or the world of cyberspace. Computer ethics includes everything from proper online etiquette to respect for the privacy of others. Computer crime may take place through overt theft, confidence games, and new electronic means of capturing data, creating viruses that destroy other computers, and crimes not even thought of yet. Due to this increment in the number of computer crimes, important and confidential data of people have been hacked and misused in different places. Fighting computer crime requires a law enforcement community that is computer literate and constantly on the watch for criminal activity and new crimes. It also requires a legislature willing to change existing laws to match new capabilities. Computers today are part of our lives in ways we often do not even notice, not only in the more obvious personal computers we use at home and the larger computers we may use in such places as banks and libraries, but also in computer technology that is found in home appliances such as television sets, coffee makers, microwave ovens, videocassette recorders, and hand calculators, not to mention toys and games. Computers are nowadays used in every part of life and are easily accessible from anywhere. The world has become very close but it has also affected the international business to a great extent. The Act places restrictions on the ability of businesses to include in their distributed applications the capability of gathering user information and disseminating this information to the software company or some other third party. The legislation includes the demand that any business that uses information-gathering must make it clearly visible to consumers that such information is being collected. The legislation also mandates that consumers must be able to view a summary of all information collected that pertains to them. One of the most important features of the legislation is that it mandates that no company is able to collect personal information for such purposes without first gaining the consent of consumers. This type of software safeguardââ¬â¢s the rights of the company but the computer thefts have created such programs that are very powerful and can help in seeking information. The data in the computer is transferred at a very fast speed but the data through transferring can even be copied or lost. All the time the computer accession is not available and therefore the connection with the business is lost if the business completely depends on the computers. The reasons could be power failure, hard disk break down or many more. These reasons require time to be overcome and solved and the time which is required makes a person out of touch with the trade of the business and this affects the economy a lot as the sales are reduced. International trade requires services of the computer at all times but the computer having exceed in the development to a great extent still remains a machine and therefore a machine is a program based device which can get mingled up with any type of wrong instructions or many other things. The loss of property both physical and financial in nature through theft is a major problem confronted by management. The perpetrators of this illegal activity are found among the employees of the organizations, the customers of the organizations, and persons not directly associated with the organizations. It is a definite mistake to assume that white collar crime or white collar criminals are unitary in character. Both come in many forms. These crimes are committed by many people and this has created a small untrustworthy feeling on the computers. People are not sure that the data of their business is safe or not. The internet banking system is also a great facility for the people who are abroad to get things easily in just few clicks but this has also suffered when many accounts were hacked and the money was taken out. In the conclusion is can be stated that people have misused the facility of the computer and this has infected the society very much. The people have themselves created software which has made the data unsafe. Therefore this has made international business slow in progress.
Sunday, September 15, 2019
To What Extent Was Nationalism the Main Cause of British Decolonisation
To what extent was nationalism the main cause of British decolonisation Decolonisation is the process by which empires disintegrated and colonies achieved in dependence. Britain decolonised between the years 1947 and 1964, nationalist movements was considered the main reason for decolonisation of the British Empire, but where other factors just as significant? Britain had flourished during the war with a victory however; this left them with severe financial and economical set-backs.The Second World War weakened the British economy this in turn reduced their imperial power to maintain control of their colonies, Britain often used emergencies; which allowed them to buy time from nationalists which would weaken their interest. They needed to ââ¬Ëclingââ¬â¢ to their empire, as it was the only source of support for their economy, they were able to sell cheap goods for more and paying their workers a low wage added to their economy. Although some would argue that due to the low wage paid to the workers this caused them to not be able to buy thing as they were too expensive.Britain was shadowed by the United States and the Soviet Union, Britainââ¬â¢s status was way down the hierarchy, these two superpowers created an international climate which the reservation of the empire was rapidly difficult. However, the empire provided resistance from the US and USSR. Britain was also increasing the spending on nuclear weapons, rather than on weapons and soldiers in the cold war therefore, Britain couldnââ¬â¢t police the war. They needed army defence clearly nuclear dependence wasnââ¬â¢t needed.During the war time Japanese, Burma etc were revealing the weakness of the British imperial power, this gave hope to other territories starting with India. The nationalistââ¬â¢s movement was led by Mahatma Gandhi and the Indian nationalistââ¬â¢s congress to free India, India eventually through a lot of hardship gained independence this surely accounted as significant, it shows Britainââ¬â¢s weakness. This inspired other colonies to be freed and use Gandhiââ¬â¢s non-violent tactics, also made Britain powerless, no longer influential and loses their main sour of resources for trade etc.Due to the increased contact with African soldiersââ¬â¢ during the war, the Indians spread the word and soon African colonies wanted freedom, a self government and independence. Increasing colonial development which created an African middle class this helped with the nationalising of African colonies, as they had more knowledge, educated and now understand that they deserve freedom. By 1945 there was an increase in nationalist groups within Africa.Britain had loss India therefore they needed a much more productive Africa, Britain modernised them, they spent up to 120 million pounds, the money was mainly spent on a groundnuts investment in Tanzania the investment which failed caused a huge turnover in debt for Britain. Also creating the sterling area coloni es had to use pounds an attempt to make Britain much more economically productive, to improve their way of living this however, back-fired instead it encouraged nationalism activists to start really fighting for what they wanted as they thought if we have been educated we might as well use this to run our county on our own.Some people would argue that the Asian and African nationalist movements were chances for Britain to show that they really are powerful and can control these movements, also it made Britain more determined to keep their empire intact even if this meant violence. For example in India there were peaceful movement used although turned into violence as Britain wasnââ¬â¢t planning to lose, the famous day of the Amritsar Massacre, when people were protesting and were brutally shot down etc. Eventually Britain lost India and they gained their independence. On the other hand, Britain also failed to keep control in Palestine.Palestine gained independence in 1948 and bec ame known as Israel. However, it doesnââ¬â¢t end there, the Arabs and Jews conflict was increasing rapidly; the UK couldnââ¬â¢t keep control mainly because they didnââ¬â¢t have enough financial support needed to police the country, so they decided to leave and the conflict increased. Some people would argue this made Britain seem like cowards as they couldnââ¬â¢t finish what theyââ¬â¢ve started. There were clear consequences outstanding to this slip-up, it made Britain appear weak and this inspired other colonies to protest.In 1956 the Suez crisis was a strong turning point for the world as it revealed Britainââ¬â¢s limitation from the beginning showing they couldnââ¬â¢t go any further both military and financially wise. This was obviously very humiliating for Britain, and Eden the prime minister at the time who decided this unintelligent action resigned soon after: under embarrassment, illegal invasion, rejection from the USA, the Frances trust in Britain vanis hed. The USA and USSR became the most dominant powers and left Britain behind.Britain lost whatever influence it had left on the Middle East, and some of Europe. Britainââ¬â¢s relationship with the USA was seriously damaged this caused a run on the pound the value of the dollar increased, also Britain lost its sovereignty as it was under the control of the Usa in terms of nuclear power as they had dual key which Britain needs the USA to do anything with it. Egypt was the first non- white country to challenge Britain and defeat them this, this dilemma caused far worst issues. Britain lost it influence nearly worldwide, as the world lost trust in them.That setback caused them to lose colonies because of nationalist movements such as the Gold coast in 1957, Nigeria in1961, Malaysia in 1962 etc. Britain needed to have European power but France no longer trusted in Britain. Britainââ¬â¢s problems at home werenââ¬â¢t any better; Eden just resigned after embarrassing the country. The publicââ¬â¢s attitude at the time was that they were apathetic, they wanted and needed their own welfare: post-war recovery. Due to the increase in immigration the racism from the British increased too, for example a well known race riot in Notting hill.However Mc Milan becomes prime minister, he accepts the need of decolonisation and believes ââ¬Ëthe day of the empire is gone, modern days are arisingââ¬â¢, the fact that most empires were decolonising such as France, Belgium, Portugal took the longest but eventually let go, this shows that there was no real benefit in keeping a colony. Mc Milan changes the foreign policy and restores the relationship with the USA as they agree with being anti-colonial anyway. He decides to focus on Europe were their chances of success was much greater.However, British conservative white settlers were reluctant to let go and believed that independence given to colonies were rushed without preparation. Mc Milan government concluded that t hey would leave as soon as possible. In conclusion, although nationalism appears to be the main cause of decolonisation, other factors were just as significant and more such as, post war financial issues, the Suez crisis Edenââ¬â¢s failure, etc. It looks to me that success usually comes through money and if the UK had financial support then they would still have their empire or have a huge status in the world.
Saturday, September 14, 2019
Primark Sales Assistant Personal Qualities Essay
Now I am supervisor I will have toâ⬠¦ because a part of my new role will beâ⬠¦ * This will enable me toâ⬠¦. * If I do not â⬠¦. then â⬠¦.. will happen. As a retail sales assistant I had to have good communication skills which enabled me to communication effectively with customers and colleagues. Now I am a supervisor I will have to have excellent communication skills and be able to communicate clearly and concisely instructions to the retail sales assistants so they are able to complete the task to a high standard . I will also have to give feedback to retail sales assistants on their performance . If I do not communicate clearly the retail sales assistants may be unable to complete their tasks to their highest possible standard and may use the grievance procedure if they fell they do not understand the tasks/ timescales being set . As a retail sales assistant I had to have the ability to work within a team which allowed me to integrate into the department so on a day to day basis the business flowed smoothly and I was able to discuss any issues I had with colleagues. This enabled me to work effectively with the other staff members with no issues. Now I am a supervisor I will have to have be able to work and manage a team of retail sales assistants because a part of my new role will be include managing the retail assistants which includes dealing performance issues and carrying out appraisals . If I do not work within a team the sales assistants will be unclear of what is expected of them and they will become demotivated and eventually leave. As a retail sales assistant I had to have the ability to work within timescale which enabled me to always meet deadlines and keep a consistent high standard of work. Now I am a supervisor I will need excellent time management skills as I will be planning and organising regularly , this will enable me to organising the staff rota including lunch , tea breaks , overtime and holidays. If I was unable to do this the sales assistants would not get all their breaks and be over worked. As a retail sales assistant I had to have the ability to work under pressure in a busy environment which enabled me to work efficiently in prime time and handle the mass amount of customers. Now I am a supervisor I will have to be able to teach sales assistants on how to work under pressure and I will have to deal with customer complaints quickly. If I was unable to do this the sales assistants would be unable to work under pressure and there would be long queues on the tills and fitting rooms and the employees would eventually leave. As a retail sales assistant I had to have an awareness of customer care which enabled me to provide good customer service skills and ensured satisfaction of all the customers. Now I am a supervisor I will have to have excellent customer service skills because a part of my new role will be dealing with customer complaints. This will enable me to deal appropriately with customers and ensure that Primarkââ¬â¢s reputation is not harmed. If I did not have excellent customer service skills I would be unable to respond to customer complaints in an appropriate manner and this would result in unhappy customers. Now I am a supervisor I will have to have the ability to deal with conflict and people skills which will enable me to resolve any issues between customers and retail sale assistants and confidently help customers. A part of my new role will be managing and motivating a team of sales assistants . This will include dealing with performance issues and carrying out appraisals . If I do not have good people skills and do not have the ability to deal with conflict the sales floor will be hectic because of the unresolved issues and the customers would receive poor customer service as a result of this . Now I am a supervisor I will need to have technical skills on how to use the stock ordering system and using numeracy skills to analyse sales and figures. As well as having a knowledge of the company refund policy and the ability to use the supervisor function on the tills. This will enable me to be able to order stock , analyse figures , use the supervisor function on the tills and give out refunds. If I did not have technical skills I would be unable to give customers refunds and order stock , the result of this would be unhappy customers . Now I am a supervisor I will need to have interview skills which will enable me to co-interview potential retail sales assistants along side the HR manager. This will enable me to interview the candidates appropriately without discrimination and be able to help select the best possible candidate . If I did not have good interview skills I would be unable to interview the retail sales assistants and then the best possible candidate may not be selected. Now I am a supervisor I will need to have coaching and motivational skills . This will enable me manage and motivating a team of sales assistants. This will include ensuring sales floor standards are met and managing prime time. As well as managing and motivating a team of sales assistants . This will include dealing with performance issues and carrying out appraisals . If I do not have coaching and motivational skills the employees would get demotivated and give out poor customer service which would mean unhappy customers.
Friday, September 13, 2019
What caused a hurricane, tornado, or other natural disaster Essay
What caused a hurricane, tornado, or other natural disaster - Essay Example Two of the most dreadful natural disasters on earth is Hurricane and Tornado. Both are abnormal weather occurrences that humans have little or no control of. Hurricanes are experienced when warm, saturated air from the surface of the ocean is heated and rises due to its reduced weight. The warm air is then condensed by cold air above and form rain, but as warmer air rises, more condensation takes place. This creates a very powerful and rigid wind pattern. The strong wind forces water to the earthââ¬â¢s surface at a high speed from a single point to another (Langley 33). A tornado is a spinning air, which is destructive and is usually in contact with earth surface and a cumulonimbus cloud developing from heavy rain and high speeding winds of different pressures. Hurricanes and tornadoes can be said to the most destructive, powerful, and awful natural disasters to mankind. For example, hurricane Katrina killed about 1,800 people and destroyed property of over $100 billion in the sta tes of Mississippi and Louisiana (Langley 35). Earthquakes are among the natural disasters experienced by man. An earthquake occurs when the tectonic plates of the earths crust move away from or towards each other. This movement of the plate causes them to collide, resulting in pressure, which in turn releases energy. When the pressure is high, it is impacted on the adjacent plates which end up shaking the earth (Langley 7-12). According to Langley (16-17), there are other natural causes of earthquakes, such as volcanic activities and landslides. Human activities such as mining, which involves crashing hard rocks, using powerful nuclear bombs can also trigger earthquakes. Flooding is another disaster that is controlled by forces of nature. Floods occur when a river or a lake bursts its banks causing water to spread in dry surfaces that are not normally occupied by water. Heavy, prolonged rains and the fast melting of ice are the main causes of floods. Lack of vegetation cover speed up
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